Manager: Fintech & Partnerships Operations

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Organization: I&M Bank
Position: Manager: Fintech & Partnerships Operations
Application Deadline: 20 October 2026

JOB SUMMARY

I&M Bank is seeking a Manager: Fintech & Partnerships Operations who will manage end-to-end operations for digital lending products, ensuring accurate reconciliation, settlement, billing validation, and operational risk control across partner platforms.

KEY RESPONSIBILITIES

  • Oversee daily transaction reconciliation and settlements.
  • Manage exceptions, investigations, and escalations.
  • Validate partner billing and resolve disputes.
  • Maintain operational controls, compliance, and audit readiness.
  • Lead reconciliation teams and drive process improvements.
  • Produce operational reports and dashboards.

REQUIREMENTS

  • Bachelor's degree in:
    • Finance
    • Accounting
    • Business
    • IT
    • Or a related field
  • 5 to 7 years' experience in banking operations, payments, or reconciliation, with 2+ years in supervision .
  • Knowledge of:
    • Digital lending
    • Mobile money
    • Settlements
    • Core banking systems
  • Strong analytical, risk management, and leadership skills.
  • Advanced Excel skills.
  • SQL is an added advantage.

HOW TO APPLY

Interested candidates should send their CV to:

Email: [email protected]

Application Deadline: 20 October 2026

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