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Vacancy title:
Field Collections Officer – Device Financing
Employment type: Full time, Industry: Financial Services, Category: Business Operations, Sales & Retail, Customer Service
Jobs at:
Mogo Credit Tanzania
Deadline of this Job:
Thursday, November 19 2026
Duty Station:
Mwanza, Dodoma, Mtwara, Mbeya and Ruvuma | Mwanga
Summary
Date Posted: Thursday, November 5 2026, Base Salary: Not Disclosed
JOB DETAILS:
Description
- Recover financed devices in accordance with company policies
- Represent the Mogo brand professionally during customer interactions
- Protect company assets through accurate documentation and secure transportation of recovered devices
- Maintain accurate case records and update company systems
- Collaborate with Debt Collection, Logistics, Customer Care and Operations teams
- Ensure repossession activities are conducted professionally and legally.
- Maintain proper documentation of recovered devices and handover processes.
- Ensure all collection activities comply with company policies, regulatory requirements, and ethical standards.
- Maintain confidentiality of customer information.
- Identify and report any fraudulent activities or suspicious cases.
- Achieve assigned monthly collection and recovery targets.
Requirements
- 1–3 years experience in Field Collections, Asset Recovery, Field Sales, Field Operations or Customer Service
- Experience in device financing, banking, telecommunications or microfinance is an advantage
- Strong negotiation and communication skills
- High integrity and professionalism
- Ability to work independently in the fiel
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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