People & Culture Officer job at FHI 360

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Vacancy title:
People & Culture Officer

Employment type: Full time, Industry: Professional Services, Category: Human Resources,Admin & Office,Social Services & Nonprofit

Jobs at:
FHI 360

Deadline of this Job:
Saturday, October 31 2026

Duty Station:
Dar es Salaam | Dar es Salaam

Summary
Date Posted: Friday, October 23 2026, Base Salary: Not Disclosed

JOB DETAILS:

Job Summary:

The People & Culture Officer delivers professional-level P&C services for the country office, supporting staff in the areas of recruitment, employee relations, performance management, benefits, administration and compliance. The role provides first-line guidance on routine policy application and contributes to the continuous improvement of P&C processes.

Accountabilities:

  • Posts job vacancies on WorkDay, coordinate interview logistics, and conduct reference checks for project staff.
  • Advises employees and supervisors on policy interpretation and application, escalating complex or sensitive matters to the Senior P&C Officer.
  • Handles day-to-day policy FAQs and routine issues, serving as a point of contact for routine workplace concerns and grievances.
  • Coordinates logistics of learning and development activities.
  • Maintains and oversees the integrity of employee files (hardcopy and electronic) in accordance with FHI 360 policy and Tanzania legal requirements, ensuring audit readiness.
  • Supports requests during internal and external audits by preparing and providing required P&C documentation.
  • Supports the performance management cycle by sending reminders, assisting with platform logistics, and tracking completion goals.
  • Track timekeeping compliance, assisting staff with timesheet submission, and resolving related queries.
  • Drafts routine P&C documents including visa or bank introduction letters, and correspondence using approved templates and send to Senior P&C Officer for review and sign off escalation.
  • Processes employee benefits enrolment, changes, and queries, directly liaising with providers/authority (medical insurance, WCF) as needed in collaboration with Senior P&C officer.
  • Maintains HRIS data integrity, timely processing of actions, and generates reports when needed.
  • Updates and maintains tracking documents and the organizational chart for staffing and other day-to-day P&C tracking requirements.
  • Drafts routine operational documents including standardized visa or bank introduction letters, and notices using templates. Drive wellness initiatives for the offices, increasing staff morale.
  • Other duties as assigned.

Applied Knowledge & Skills

  • Strong knowledge of local employment law and HR best practices.
  • Ability to provide policy guidance and resolve employee concerns.
  • Proficiency with HRIS systems and reporting tools.
  • Strong interpersonal and conflict resolution skills.
  • Strong attention to detail and accuracy.

Problem Solving & Impact

  • Resolves moderately complex P&C issues with limited supervision.
  • Recommends process improvements to enhance service delivery.

Supervision Given/Received

  • Reports to the Senior P&C Officer

Education & Experience

  • Bachelor’s degree in HR, business, or related field required.
  • 2-5 years of progressively responsible HR experience, preferably in an NGO or donor-funded environment.
  • Proficiency with MS Office Suite (Word, Outlook, Excel, PowerPoint, Access) and HRIS/Payroll systems.
  • Good working knowledge of English (written and spoken) required.

Travel Requirements

  • Up to 10% of domestic travel.

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

Application Link:

Click Here to Apply Now

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