Vacancy title:
Booking and Scheduling Officer
Employment type: Full time, Industry: Financial Services, Category: Admin & Office, Customer Service, Transportation & Logistics, Business Operations
Jobs at:
Eezy Group
Deadline of this Job:
Tuesday, November 10 2026
Duty Station:
Dar es Salaam | Dar es Salaam
Summary
Date Posted: Thursday, October 29 2026, Base Salary: Not Disclosed
JOB DETAILS:
Job overview
Job title: Booking and Scheduling Officer
Department: Customer Experience
Location: Dar es salaam
Reports to: Head of Dispatch
Position details
Job purpose
To ensure effective and efficient booking and scheduling of both valuation and tracker fitment services, while maintaining high standards of customer service and operational coordination.
Main responsibilities of the job
Capture and schedule all valuation orders, tracker fitment orders, and de-installation orders.
Liaise with IT Support in case of system failures or technical challenges.
Coordinate with valuers and technical teams for field assignments.
Preparation and processing of valuation and tracking job cards to the technical team.
Provide consistent and timely updates to customers on the status of their bookings.
Ensure adherence to all company procedures and service standards.
Make necessary follow-ups on pending or exceptional cases to ensure closure.
Liaise with the accounts department on matters of invoicing and fee collections.
Education, competencies and skills
Degree or Diploma in relevant Arts and Science.
Good team player.
Excellent Organizational, management & interpersonal skills.
Good decision making and problem-solving skills.
Integrity and reliability.
Excellent customer service skills & communication skills.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now ([email protected]) .
send your cover letter and CV .
Only shortlisted candidates will be called for an interview.
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