Background
Malaika Wildlife Resort is seeking passionate, reliable and service-oriented professionals to join its growing team in Dodoma. The resort brings together wildlife tourism, accommodation, food and beverage services, sports, recreation and events. Applicants should demonstrate professionalism, teamwork, integrity, excellent customer service and commitment to wildlife conservation.
Front Office and Reservations Supervisor
Responsibilities
- Manage reception, reservations, check-ins and check-outs.
- Maintain accurate booking and guest records.
- Coordinate guest requests with housekeeping and other departments.
- Handle enquiries and guest complaints professionally.
- Prepare occupancy and reservation reports.
Qualifications
- Diploma or certificate in Hospitality, Tourism or Front Office Operations.
- At least two years of relevant experience.
- Experience using hotel reservation systems is an advantage.
- Good English and Swahili communication skills.
Vacancy title:
Front Office and Reservations Supervisor
[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management, Restaurant & Hospitality, Entertainment & Travel, Business Operations, Customer Service]
Jobs at:
Malaika Wildlife Resort
Deadline of this Job:
Tuesday, September 1 2026
Duty Station:
Dodoma, Tanzania | Dodoma
Summary
Date Posted: Monday, August 24 2026, Base Salary: Not Disclosed
JOB DETAILS:
Background
Malaika Wildlife Resort is seeking passionate, reliable and service-oriented professionals to join its growing team in Dodoma. The resort brings together wildlife tourism, accommodation, food and beverage services, sports, recreation and events. Applicants should demonstrate professionalism, teamwork, integrity, excellent customer service and commitment to wildlife conservation.
Front Office and Reservations Supervisor
Responsibilities
- Manage reception, reservations, check-ins and check-outs.
- Maintain accurate booking and guest records.
- Coordinate guest requests with housekeeping and other departments.
- Handle enquiries and guest complaints professionally.
- Prepare occupancy and reservation reports.
Qualifications
- Diploma or certificate in Hospitality, Tourism or Front Office Operations.
- At least two years of relevant experience.
- Experience using hotel reservation systems is an advantage.
- Good English and Swahili communication skills.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
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Send your application letter, CV and copies of relevant certificates.
Subject: Application for – Position Title
Only shortlisted applicants will be contacted.
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