Organization: I&M Bank
Position: Personal Banker
Application Deadline: 20 October 2026
JOB SUMMARY
I&M Bank is seeking a Personal Banker to grow and manage customer relationships, drive sales, promote digital banking adoption, and deliver exceptional customer service to achieve branch growth and retention targets.
KEY RESPONSIBILITIES
- Acquire new customers and grow existing portfolios.
- Cross-sell banking products, loans, cards, insurance, and digital channels.
- Drive customer onboarding, activation, and account utilization.
- Manage customer relationships and reduce account dormancy.
- Deliver excellent customer service and resolve customer issues.
- Conduct customer visits, prepare reports, and support branch sales initiatives.
REQUIREMENTS
- Bachelor's degree in:
- Business
- Finance
- Economics
- Marketing
- Or a related field
- 2 to 3 years' experience in sales and/or customer service.
- Strong sales, communication, and relationship management skills.
- Customer-centric mindset with knowledge of banking products and market trends.
- Proactive, confident, and team-oriented.
HOW TO APPLY
Interested candidates should send their CV to:
Email: Recruitment@imbank.co.tz
Application Deadline: 20 October 2026
Apply