Vacancy title:
Technical Operations Manager – Zanzibar
Employment type: Full time, Industry: Professional Services, Category: Management, Installation, Maintenance & Repair, Telecom Services & Equipment
Jobs at:
Yas Tanzania
Deadline of this Job:
Friday, November 6 2026
Duty Station:
Zanzibar | Tanzania
Summary
Date Posted: Tuesday, November 3 2026, Base Salary: Not Disclosed
JOB DETAILS:
Qualifications and Requirements
- Bachelor’s degree in Telecommunications, Electrical Engineering or a related field
- 4+ years of hands-on experience in telecom field operations or network maintenance. Ideally with regional /multi-site responsibility.
- Willingness to be based in or travel extensively within, the assigned region must have a valid driver's license
CORE RESPONSIBILITIES
- Manage all technical field operations for the assigned region adhering to highest standards and SLAs.
- Plan, design, implement, manage, and optimize the FTTx OSP within the region, in line with network standards.
- Own preventive and reactive maintenance of the OSP (Metro, FTTx, and Backbone) for B2B and B2C infrastructure in the region, meeting PM schedule targets.
- Lead incident management to ensure MTTR and SLA assurance for the region, including root cause analysis and corrective actions.
- Ensure QC checks are carried out on completed maintenance and installation work, and act on systemic quality findings.
- For regions outside Dar es Salaam: take responsibility for wireless PtP and PtMP infrastructure.
- For regions outside Dar es Salaam: oversee subscriber Service Delivery operations (connection and support) in line with Service Delivery SLAs and standards.
- Manage contractors operating in the region and hold them accountable to SLA and quality.
- Manage and develop the regional team (Access Network Team Leader / QC Technicians in Dar es Salaam regions; Field Ops Technicians in upcountry regions), including on-call rotas.
- Implement backup encryption and secure data transmission.
COMPETENCES
- FTTx OSP operations and maintenance practices.
- Incident management, MTTR, and SLA governance
- Fiber testing and quality standards (OTDR, splice loss, and power budget).
Work Hours: 8
Experience in Months: 48
Level of Education: bachelor degree
Job application procedure
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