RECEPTIONIST

Other Dar es Salaam District Dar Es Salaam
Details
Description

Job Description

Oversee all OPD floor operations to ensure highest quality of services to patient so as to promote customer attraction, retention and client satisfaction. Coordinate with team members including cleaners, nurses, physician assistants, doctors and management. Outpatient care supervisors wear many hats in handling the financial, staffing, legal, clinical, and clerical aspects of smoothly running an outpatient center.

Responsibilities Include:

  • Ensures that the patients are getting welcomed and attended by hospital staff as soon as they step in
  • Provides information to customer including but not limited doctors schedules, hospital policies, services offered to name a few
  • Acts as the face and representative of the hospital to provide highest level of customer service to patients
  • Coordinates with receptionists to ensure the wait time for patients checking in is minimal
  • Facilitates expedited services for children, elderly and those with immediate needs
  • Coordinates with nurses team to ensure Doctor’s rooms are clean and equipped with necessary supplies all the time
  • Coordinates with cleaners team to ensure that all OPD areas particularly the bathrooms and sinks are clean for clients use all the time
  • Coordinates with lab techs to ensure quicker turn around for investigations and diagnostics
  • Performs reporting activities related to Mtuha requirements
  • Reports to management any behavioral issues by team members that impacts client satisfaction including but not limited to late arrivals, irresponsiveness to patients, lack of medicines to name a few
  • Performs other related duties asked by the management, as required.

We are seeking for a qualified candidate to fit for a position of Receptionist (customer care specialist)

Apply for this job
To apply for this job, please go to the following website https://www.brightermonday.co.tz/listings/receptionist-q7596j
Activate Notifications
To receive the latest updates & news
Subscribe
Deactivate Notifications
To stop receiving the latest updates & news
Unsubscribe
Partagez et envoyez cette annonce à vos amis !
Other Arusha District Arusha Details Description The Driver shall be responsible to the Station Manager for the efficient and effective performance of duties and responsibilities pertaining to driving. He/she shall…
Job Description OFFICE ASSISTANT (1) POSITION     Medical Teams International Tanzania Department Operations Reports to Snr Human Resources Technical: NA Location DAR ES SALAAM Work Days & Hours Monday-Friday, 40-48…
Other Dar es Salaam District Dar Es Salaam Details Description · – Developing an in-depth understanding of company medications. · – Building and maintaining good business relationships with customers to…