VAS Supervisor Job at CRDB Bank Plc – Career Opportunity in Tanzania

Overview
Job Category: Banking/ Finance
Job Type: Full-Time
Deadline of this Job:  02 December 2020
Duty Station:  Tanzania
Posted: 25-11-2020
Requirements
Job Description

Vacancy title:
VAS Supervisor

[ Type: FULL TIME , Industry: Banking , Category: Commercial Banks ]

Jobs at:

CRDB Bank Plc

Deadline of this Job:
02 December 2020  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Wednesday, November 25, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Job Purpose
Responsible for Self-service / Channels systems support, implementation of new and enhancements of second level day by day support of all channels systems i.e Internet Banking, Mobile Banking, Agent Banking, SMS Service and Enterprise Service Bus (ESB) integrations with internal and external systems. .

Key Responsibilities
• Supervise and provide technical support and monitoring of the Digital Channel systems.
• Supervise support by 24 hours on call support and supervise day-to-day support of these systems.
• Document and analyse technical specifications for changes and projects.
• Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.


Job Skills: Not Specified


Experience, Knowledge and Skills Requirements
• Bachelor Degree in Computer Science, Software Engineering, Telecom Engineering, Electrical Engineering or equivalent relevant IT degree from a reputable University.
• At least one professional qualification in ITSM related area (i.e. ITIL).
• Minimum of 5 years’ experience at ICT Supervisor role in a bank of similar size and scale.
• Minimum of 3 years’ experience in supporting Self-Service/ Digital Channels in organizations of similar size and scale


Job Education Requirements: Not Specified


Job Experience Requirements: Not Specified


Work Hours: 8

 

Job application procedure
To apply please click here   

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