IP Planner and OPS job at Vodacom

About Vodacom Tanzania

Vodacom Tanzania is a telecommunications company that provides mobile communication and connectivity services. As part of the global Vodafone Group, the company focuses on connecting people, businesses, and communities through technology and innovation. Vodacom is committed to delivering reliable network services, improving customer experience, and building a more connected and inclusive world.

Job Description

Vodacom Tanzania is seeking a qualified and experienced professional to fill the position of IP Planner and OPS within its Local Technology Networks business area.

The successful candidate will be responsible for maintaining and supporting IP/MPLS network operations, managing network performance, and supporting business operations in collaboration with internal and external customers. The role also involves maintaining operational excellence, ensuring network security, supporting contractors during IP-related activities, and improving network reliability and efficiency.

Key Responsibilities

• Manage the operations of the IP/MPLS network to achieve end-to-end network Key Performance Indicator (KPI) targets.
• Ensure preventive, reactive, and corrective maintenance is carried out as required, including regular updates in accordance with vendor recommendations and network security standards.
• Participate in the evolution and development of the IP network environment and advise the business on optimal, up-to-date solutions aligned with company strategies.
• Maintain detailed network schematics and configurations, ensuring that the latest recommended software versions are implemented.
• Support the modernization and automation of network infrastructure to improve efficiency and reliability.
• Ensure all critical services and network links are properly monitored.
• Ensure notifications are generated whenever agreed performance thresholds are reached to support timely interventions, upgrade planning, and value-for-money outcomes.
• Drive end-to-end network operational processes through proper documentation, implementation, and compliance with established processes, procedures, and policies.
• Manage alarm and trouble handling, preventive and reactive maintenance, change control, and business continuity activities.
• Coordinate incident management, escalation procedures, operational reporting, and Root Cause Analysis (RCA), including recommendations for corrective action.
• Provide technical support to contractors carrying out IP-related activities.
• Collaborate with internal teams, external customers, suppliers, and other stakeholders to maintain effective network operations.

Qualifications and Requirements

Applicants must meet the following requirements:

• A university degree in Telecommunications Engineering, Electronics Engineering, Computer Engineering, Computer Science, or an equivalent field.
• At least three (3) years of experience in telecommunications operations.
• Experience working with multiple suppliers, vendors, or partners, including Cisco, Juniper, Huawei, or similar technology providers.
• Knowledge of mobile telecommunications network architectures and technologies.
• Experience in IP services operations.
• Knowledge of network security principles and practices.
• Relevant certifications in IP networking, particularly CCNA, CCNP, JNCA, CCNSP, or CCNSE.
• Willingness and ability to work outside normal working hours when required.
• Willingness to travel extensively, sometimes at short notice.

Key Skills and Competencies

• IP/MPLS network planning, operations, and troubleshooting.
• Network performance monitoring and optimization.
• Network security and configuration management.
• Preventive, reactive, and corrective maintenance.
• Incident management and Root Cause Analysis.
• Network automation and modernization.
• Change control and business continuity management.
• Problem analysis and rapid resolution.
• Effective written and verbal communication.
• Business awareness and commercial understanding.
• Teamwork and stakeholder management.
• Vendor and contractor coordination.

What Vodacom Offers

Vodacom is committed to attracting, developing, and retaining talented professionals by providing a motivating and inclusive working environment. The company values diversity, recognizes talent, and encourages employees to contribute to its mission of connecting people and businesses through technology.

• Manage the operations of the IP/MPLS network to achieve end-to-end network Key Performance Indicator (KPI) targets.
• Ensure preventive, reactive, and corrective maintenance is carried out as required, including regular updates in accordance with vendor recommendations and network security standards.
• Participate in the evolution and development of the IP network environment and advise the business on optimal, up-to-date solutions aligned with company strategies.
• Maintain detailed network schematics and configurations, ensuring that the latest recommended software versions are implemented.
• Support the modernization and automation of network infrastructure to improve efficiency and reliability.
• Ensure all critical services and network links are properly monitored.
• Ensure notifications are generated whenever agreed performance thresholds are reached to support timely interventions, upgrade planning, and value-for-money outcomes.
• Drive end-to-end network operational processes through proper documentation, implementation, and compliance with established processes, procedures, and policies.
• Manage alarm and trouble handling, preventive and reactive maintenance, change control, and business continuity activities.
• Coordinate incident management, escalation procedures, operational reporting, and Root Cause Analysis (RCA), including recommendations for corrective action.
• Provide technical support to contractors carrying out IP-related activities.
• Collaborate with internal teams, external customers, suppliers, and other stakeholders to maintain effective network operations.

• IP/MPLS network planning, operations, and troubleshooting.
• Network performance monitoring and optimization.
• Network security and configuration management.
• Preventive, reactive, and corrective maintenance.
• Incident management and Root Cause Analysis.
• Network automation and modernization.
• Change control and business continuity management.
• Problem analysis and rapid resolution.
• Effective written and verbal communication.
• Business awareness and commercial understanding.
• Teamwork and stakeholder management.
• Vendor and contractor coordination.

• A university degree in Telecommunications Engineering, Electronics Engineering, Computer Engineering, Computer Science, or an equivalent field.
• At least three (3) years of experience in telecommunications operations.
• Experience working with multiple suppliers, vendors, or partners, including Cisco, Juniper, Huawei, or similar technology providers.
• Knowledge of mobile telecommunications network architectures and technologies.
• Experience in IP services operations.
• Knowledge of network security principles and practices.
• Relevant certifications in IP networking, particularly CCNA, CCNP, JNCA, CCNSP, or CCNSE.
• Willingness and ability to work outside normal working hours when required.
• Willingness to travel extensively, sometimes at short notice.