Debt collection Executive Job at Greenlight Planet – Career Opportunity in Tanzania

Job Category: Accounting/ Finance
Job Type: Full-Time
Deadline of this Job:  22 September 2020
Duty Station:  Tanzania
Posted: 15-09-2020
Job Description

Vacancy title:
Debt collection Executive

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Accounting & Finance ]

Jobs at:

Greenlight Planet

Deadline of this Job:
22 September 2020  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Date Posted: Tuesday, September 15, 2020 , Base Salary: Not Disclosed

Debt collection Executive at Greenlight Planet
Job description
Position: Debt collection Executive
Job Location: Arusha, Tanzania
Reporting to: Customer service Manager .

The Role:
We are seeking a dedicated Collection Agent to assist our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone, negotiating payment plans with debtors, and enacting payment plans that eliminate debt.

Job Skills: Not Specified

Key Responsibilities:
• Utilize various skip tracing techniques and collection strategies (often designed by employee) to locate right parties in order to negotiate payment arrangements on high collectibility or value accounts.
• Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.
• Overcome stalls and objections & suggest money sources for debt payment.
• Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process.
• Greenlight Planet Job Description- Customer Service Executive
• Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal, take accounts out of treatment (close accounts) within certain guidelines.
• May advise management regarding collection strategy effectiveness for various portfolios.
• May help resolve higher level disputes.
• Take escalated calls from level I and II collectors.
• Performs other duties as assigned.
• Updating the account details of customers and resolving pending customer issues.

Must Haves:
• Previous experience in debt collections, or a related role is preferred
• Ability to communicate clearly and succinctly, utilizing proper grammar and telephone etiquette is preferred
• Computer literate a MUST
• Ability to compute basic math calculations using addition, subtraction, multiplication, division, and percentages is preferred
• Employee has contact with individuals within their department and extensive external contact with consumers

Nice to have:
Recruitment for this position is part of a very special project called the Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the Carbon Trust. If you are hired for the position, not only will you join your new company but you will also become a part of the OGTI Clean Energy Leaders’ Community. This includes mentorship, peer network support, online training and other exclusive resources, as well as follow up over the length of your contract. Apply today, begin a career in the renewable energy industry with your new company, and become a part of the OGTI Clean Energy Leaders

Work Hours: 8


Job application procedure
To apply please click here  

Partagez et envoyez cette annonce à vos amis !
Overview Tanzania Refugee and Migration Network (TAREMINET) is a network of organizations working with refugees, asylum seekers, and migrants in Tanzania. Job Title:  TAREMINET Network Volunteer Job Location:  Dar es…
Description Three audit graduates are encouraged to apply for internships a) Demonstrate comprehensive understanding of the Audit Engagement Circle (i.e. from Planning to signing-off).   b) Actively engage in planning of…