4 Recovery Officers Job at Tujijenge Tanzania – Career Opportunity in Tanzania

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Overview
Job Category: Administrative
Job Type: Full-Time
Deadline of this Job:  07 August 2021
Duty Station:  Dar es Salaam
Posted: 02-08-2021
Requirements
Job Description

Vacancy title:
4 Recovery Officers

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Accounting & Finance ]

Jobs at:

Tujijenge Tanzania

Deadline of this Job:
07 August 2021  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Monday, August 02, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
POSITION: Recovery Officer: 4 posts
REPORTING: Branch Manager
LOCATION: Dar es Salaam

Job Summary:
Recovery Officer is to manage an assigned portfolio of loans in default using the TUJIJENGE loan collections and recovery framework.

Roles .
• Regularly review loans in default and initiate plans/strategies for recovery of those loans
• Make recommendations to branch manager about the likelihood of recovering loans in default and whether legal action will be required;
• Appraise and assess bad loan situations, prepare reports for the recovery manager and follow up cases of bad loans handled by bailiffs, auctioneers and lawyers
• Track and analyse causes of and trends in loan delinquency and recommend appropriate corrective strategic actions
• Ensure the PAR >30 ratios do not exceed 5%.
• Master and ensure appropriate implementation of the TUJIJENGE loan collections and recovery framework protocols including department networking and skip tracing methods
• Appropriately and effectively apply the protocols to work the loans in default as assigned
• Display a persuasive and professional manner while encouraging borrowers and/or guarantors to repay their loans in a timely manner as contractually obligated.
• Regularly locating/relocating, identifying and seeking contact with borrowers/guarantors in default(i.e. by personal visits, telephone or mail etc.) to remind them of their obligations and/or discuss and effect resolutions to their delinquency problems (i.e. payment, renegotiation, collateral seizure etc.) while simultaneously endeavouring to build and maintain good customer relationships
• Completing and recording (collection activity report) regular borrowers in default contact and analysis/re-analysis of financial status followed by a comprehensive agreement for repayment of the loan/arrears

Job Requirements:
• A Diploma/Bachelors Degree or Masters in business administration, accountancy, finance or any relevant filed.
• minimum of four years of loan collections and recovery experience in the financial services sector
• Strong people/relationship skills
• Excellent oral and written communication skills in English and Kiswahili. 30 ratios do not exceed 5%. • Master and ensure appropriate implementation of the TUJIJENGE loan collections and recovery framework protocols including department networking and skip tracing methods • Appropriately and effectively apply the protocols to work the loans in default as assigned • Display a persuasive and professional manner while encouraging borrowers and/or guarantors to repay their loans in a timely manner as contractually obligated. • Regularly locating/relocating, identifying and seeking contact with borrowers/guarantors in default(i.e. by personal visits, telephone or mail etc.) to remind them of their obligations and/or discuss and effect resolutions to their delinquency problems (i.e. payment, renegotiation, collateral seizure etc.) while simultaneously endeavouring to build and maintain good customer relationships • Completing and recording (collection activity report) regular borrowers in default contact and analysis/re-analysis of financial status followed by a comprehensive agreement for repayment of the loan/arrears 

Job Experience: No Requirements

Work Hours: 8


Level of Education:
Bachelor Degree

Job application procedure
Interested in this position please Send your CV and cover letter to [email protected]  


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