Tele Sales Call Centre Agent Job at Greenlight Planet – Career Opportunity in Tanzania

Overview
Job Category: Sales
Job Type: Full-Time
Deadline of this Job:  22 September 2020
Duty Station:  Tanzania
Posted: 15-09-2020
Requirements
Job Description

Vacancy title:
Tele Sales Call Centre Agent

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Sales & Retail ]

Jobs at:

Greenlight Planet

Deadline of this Job:
22 September 2020  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Tuesday, September 15, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Tele Sales Call Centre Agent at Greenlight Planet Job description
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals
over the phone and maintaining good customer relationships.
Job title: Telesales Call centre agent.
Reporting to: Customer service manager
Key responsibilities & deliverables; .

Responsibilities:
• Contacting potential or existing customers to inform them about a product or service using scripts.
• Answering questions about products or the company\Asking questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process Product quantity in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.


Job Skills: Not Specified


Desired Characteristics:
• Proven experience as telesales representative or other sales/customer service role.
• Maximum two years experience in a similar role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent knowledge of English.
• Excellent communication and interpersonal skills.
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• Ability to remain calm under pressure.
Professional tone


Job Education Requirements: Not Specified


Nice to have
• Degree a plus.
Recruitment for this position is part of a very special project called the Off-Grid Talent Initiative, run by Shortlist in partnership with UKAID and the Carbon Trust. If you are hired for the position, not only will you join your new company but you will also become a part of the OGTI Clean Energy Leaders’ Community. This includes mentorship, peer network support, online training and other exclusive resources, as well as follow up over the length of your contract. Apply today, begin a career in the renewable energy industry with your new company, and become a part of the OGTI Clean Energy Leaders


Work Hours: 8

 

Job application procedure
To apply please click here https://www.shortlist.net/jobs/3206?source=5  

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