Inside Sales Representative - responsible for contacting potential new customers, handling the needs of existing customers, and advancing and closing the sales process. Ensures that proper communication occurs within the salesteam and makes recommendations to help improve the sales process.
Processes cold calls and telephone orders by quoting product prices, delivery specifications and payment terms and by offering substitute products where appropriate.
Sells, markets, promotes, demonstrates products and increases business through product sales to new customers and through additional sales to existing customers.
Prospects for new accounts within a specified geographical territory.
Pursues product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
Establishes and maintains customer relationships. Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
Gathers and reports to management information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets.
Other duties as assigned.
at least 2 years of experience as a high-performing
Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
Able to meet deadlines.
Excellent attendance record required.
Able to work overtime as needed.
Customer oriented and motivated with excellent communication, organization, and problem-solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Strong leadership and organizational skills.
Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence.
Product and application knowledge essential.
Experience with construction sales desired.
Equivalent experience in the industry with a strong sales background will be given serious consideration.