We are looking for an experienced Sales executive to join our Sales department. You will act as a liaison between our sales team and our clients, ensuring customer satisfaction.
As a Sales executive, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sale process from beginning to the end.
Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
Developing and maintaining a CRM or contact management database
Maintaining a detailed pipeline of prospects and conducting follow up calls and activities as required
Preparing and presenting a synopsis of prospect activity bi-weekly
Screening and qualifying new prospects
Coordinating and scheduling sales/prospect meetings as needed
Maintaining a calendar of calls and meetings for the sales partner, sales manager and/or business development manager
Preparing and mailing proposals
Maintaining the pipeline to track all proposals delivered and the status of each activity
Following up on proposals that have been delivered when assigned to do so
Tracking and reporting on reasons for lost proposals
Coordinating and managing the fulfillment of an engagement after a sale is closed, including setting up the client in the firm’s billing system and other firm databases and coordinating with billing
Preparing and coordinating correspondence and mailings
Placing follow up calls on marketing and sales literature mailed out
Suggest innovative ideas to increase sales and improve customer experience
Proven work experience in sales.
Experience of working in a professional services firm, preferably accountancy, audit, consultancy firms.
Hands on experience with customer service
An ability to gasp clients needs and to increase customer engagement
Solid knowledge of CRM software and Microsoft Dynamics solutions
Understanding of sales performance metrics
Analytical and time-management skills
Effective communicator, including confidence in presenting and excellent negotiation skills.
Good networking skills, good at quickly establishing relationships and trust.
Fast learner with the ability to hit the ground running.
Bachelor degree in Business Administration, Sales, Marketing or relevant field.