Relationship Manager Corporate Banking

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Summary of Responsibilities:

  • To directly manage a relationship covering a portfolio of corporate banking customers.
  • To personally manage customer relationship and sustain corporate banking customer portfolio, build long term relationships founded on efficient and reliable support for their business.
  • Responsible for business development both with new customers and with existing while managing reputation risk for the bank.

Scope of Duties:

Business development

  • Maintains and grows a profitable book of business through disciplined and proactive business development and relationship management.
  • Highly focused on target client profile; understands their financial needs and effectively communicates our value proposition.
  • Develops in-depth knowledge of Bank products and services to clients, communicates all key messages to clients.
  • Analyzes the needs of clients and prospects in order to effectively recommend appropriate products or services and conduct interim reviews for both borrowing and non-borrowing customers.
  • Attains established Bank production goals through active participation in sales management process.
  • Monitor levels of complaints and quality handling of the portfolio.
  • Participates in community events and networking activities to increase awareness and presence of the Bank in the community.
  • Formulate business development strategies and objectives for the industry/segment to meet changing market needs.
  • Effectively identifies key risk factors associated with business opportunities and clearly articulates a thorough credit recommendation.
  • Prepares credit presentations and participates in the underwriting and credit approval process.
  • Structures, underwrites and obtains credit approval, negotiates terms, and effectively documents credit actions and agreements.
  • Ensures that all loans are documented completely and that any documentation or loan policy exceptions are addressed and resolved.
  • Takes ownership for client relationship with the Bank.
  • Prioritizes relationships effectively, and has an appropriate relationship management plan for each customer.
  • Takes a consultative approach to understanding our client’s objectives, effectively identifies their financial needs, implements appropriate financial solutions, and undertakes ongoing review and assessment to ensure plan execution.
  • Effectively collaborates with client service team, product team and senior management to ensure an excellent client experience.
  • Anticipates client needs.
  • Understands and addresses key relationship stakeholders, and key buying influences.
  • Maintains a working knowledge of bank operating policies and procedures which impact commercial relationships

Portfolio management

  • Accountable for overall portfolio management, compliance and risk.
  • Monitors direct and operating exposures of portfolio to ensure actual performance is consistent with approved limits and loan structures—and consistent with the understanding or expectations that informed our credit approval.
  • Completes accurate and timely credit actions, including periodic reviews, renewals and modifications.

Technical Know-How

  • Knowledge of all relevant banking policies, processes, procedures, prudential guidelines and guidance to consistently achieve required compliance standards or benchmarks.
  • Interpret, analyze and evaluate data received from multiple sources of information
  • Effective oral and written communication skills with the ability to listen effectively to the issues of customers and employees.
  • Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
  • Effective organizational and time management skills.
  • Ability to effectively utilize computer technology. Proficiency in Microsoft Office Suite programs
  • Must be a self-starter, and have the ability to take ownership of high profile relationships with minimal supervision while effectively communicating with senior management.
  • Negotiates terms and conditions of approvals within assigned parameters.

Skills, knowledge, abilities/competencies:

  • A University degree in Commerce, Finance, or equivalent combination of education and relevant work experience may be considered.
  • 3-5 years of experience managing high value private or commercial banking relationships, and developing, structuring, underwriting, and negotiating, complex credit transactions

 Submission:

All the applications have to be submitted no later than  16TH MAY 2022  to;

        THE HUMAN DEPARTMENT RESOURCES

        BANK OF AFRICA – TANZANIA

        NDC DEVELOPMENT HOUSE

        OHIO / KIVUKONI STREET

        P.O Box 3054

        DAR ES SALAAM

        TANZANIA.

Or through email: [email protected]      

NOTE:  We shall communicate to only successful candidates who will meet all the requirements above.