Product Support Sales Representative

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PRODUCT SUPPORT SALES REPRESENTATIVE (AUTOMOTIVE INDUSTRY)

HR WORLD on behalf of our reputable client, we are looking for a Product Support Sales Representative who will promote and sell Caterpillar parts and other Company services while maintaining close liaison with the customers.

RESPONSIBILITIES:

  • To maximise user satisfaction and acceptance for the Company’s Parts and Service products.
  • To assist users in achieving low operating cost through recommending Service Product options and appropriate product support programs.
  • Sell the Company’s Parts and Service Programs.
  • Maintain Sales Control System and Sales material.
  • Submit Call Reports.
  • Perform Undercarriage Inspections.
  • Assist in the development of Parts and Service Merchandising programs.
  • Actively manage collections, invoices, payments both the Company’s and the client’s payment system.
  • Collect, analyse and provide market information, i.e. projected customers.
  • Parts requirements for inventory forecasting, Competitive Parts Reports, MEP (Machine and Engine Population) data.
  • Demonstrate Self-Development.

*QUALIFICATIONS:*

  • Degree or diploma in an engineering-related discipline.
  • Good engineering knowledge in a related discipline with specific Caterpillar knowledge from successful completion of Parts Pro, attendance at relevant Dealer training programmes and on the job experience.
  • Minimum of three years working experience in a Caterpillar Parts department or related industry.
  • Ability to operate and interpret Caterpillar technical aids including SIS, PSK’s and dealer software.

Interested candidates may send their CV to [email protected] before 11th April 2022




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