Lead Generator – Agency Banking Ubungo Branch Job at NBC – Career Opportunity in Tanzania

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Overview
Job Category: Administrative
Job Type: Full-Time
Deadline of this Job:  13 August 2021
Duty Station:  Dar es Salaam
Posted: 30-07-2021
Requirements
Job Description

Vacancy title:
Lead Generator – Agency Banking Ubungo Branch

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

NBC

Deadline of this Job:
13 August 2021  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Friday, July 30, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
Overview.
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary
• The main purpose is to drive Agency banking proposition on acquisition and relationship management, to support product growth in the bank.
• This entails to achieve agreed sales targets in line with the business objectives through pro-active selling by on boarding NBC Wakala at the same time providing excellent customer service.
• Assist in growing, visiting and managing Agent Network.

Job Description
Agent On boarding / Lead Generation
• On board and process applications of Agents in line with NBC Bank policies and regulatory requirements submit to Line Manager for review before submitting for processing
• Delivering exceptional sales performance through daily sales activities to drive agent performance.
• All agent documentations are updated and stored properly
• Conducting Agent assessments according to the Operations Manual
• Deliver exceptional sales performance in Agency banking by identifying new and potential agents
• Participate in Agency banking sales campaigns to meet specific target
• Performing branding duties to ensure agents are properly branded and visible
• To ensure all agents operate at their agreed level, as per key agent indicators; For Example – Enough float, Registrations and transactions.
• Manage agent’s relationship with branches and working direct with branch managers and branch sales team to ensure successful agent recruitment, support training objective are met to drive growth
• Supporting agent in sales and account opening to ensure customer accounts are opened as per account opening procedures.
• Performing any assigned task related to agency banking operations and sales
• Identify and recruit agents, targeting key business in their location as well as targeting top performing agents.
• To ensure POS and merchandising material are effectively distributed
• Provide weekly/ Monthly agent visit report as per agreed format
• Perform visit of all existing agents within your circuit at least once a month

Agent Operations management
• Growing agent base within the assigned area
• Visiting agent portfolio as assigned and managing the agent network.
• Conversation of Non Transacting agents to transacting
• Supporting customer base on boarded through agents to fund the accounts
• Attending daily sales review meetings and perform the daily activities accordingly.
• Providing a weekly sales activity plan to Branch Manager and Agent banking head office team.
• Study and assess competitors activities on the ground through daily agent visits and capture useful information for feedback and improvement

Direct Sales
• Facilitating first-contact meetings with potential NBC Wakala
• Contact/visit the existing agents and new prospects to sell product and strengthen the relationship
• Daily planning of sales activities to ensure optimal utilization of allocated area/location to sell.

Branding and retention of agents
• Visiting agents monthly within given vicinity
• Ensure that every on boarded agent is activated and branded accordingly having signage, tariff guide, user guide and log book)
• Let the agent know about new product or promotion
• Respond to agents queries/ complaint accordingly
• Providing initial training to the agent.

Compliance and Risk Management:
• Ensure that planned training interventions take place, particularly for compulsory training. Attend all assigned training before deadline.
• Directly responsible for discipline – initiate misconduct or incapacity charges, follow NBC discipline processes together with HR.
• Attend all booked meetings.
• Share knowledge and experience with other LG in the Team
• Agree annual performance objective with team leader including specific target
• Pursue continues improvement in personal development by participating in development programs
• Display code of conduct and self-discipline

Other duties
• Participate in branch target Sales related activities
• Carried out other duties as assigned by the LG Team Leader Agency Banking

Qualifications
Digital familiarity (Meets some of the requirements and would need further development), Experience in a similar environment, Further Education and Training Certificate (FETC) – Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets all of the requirements)

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Apply at: https://absa.wd3.myworkdayjobs.com/en-US/NBC_Careers/job/Ubungo-Branch-NBC/Lead-Generator---Agency-Banking_R-15920552  


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