Hotel Sales Manager

Other District Other Location

Location: Dar Es Salaam, Tanzania

Nationality: Tanzanian Citizen

Experience: Minimum 4 years’ experience in a 4 Star Hotel as a Sales Manager

Budget: Mid-level with benefits


· Ensures professional Sales Calls using the Hotel Consultative Selling principle and SMART Selling philosophies.

· Carefully plans Sales Calls into defined objectives.

· Maintains a detailed knowledge of hotel facilities, features and services.

· Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.

· Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Director of Sales.

· Follows up sales leads to identify prospect.

· Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.

· Professionally conducts routine telemarketing activities to identify new accounts.

· Entertains and conducts hotel inspections to clients whenever required.

· Establishes and maintains strong relationship with the established clientele and constantly explores into new business opportunities.

· Achieves the monthly and annual personal target and the segment target room night production and room revenue.

· Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.

· Assists the Sales Managers and Director of Sales to follow up on all matters in their absence.

· Ensures services provided by the department are always available and carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.


· 4 years’ experience in a proactive sales role

· 4 or 5 star luxury property sales experience is an advantage.

· Excellent problem solving skills, strategy formulation, account development, administrative and interpersonal skills.

· Exceptional command of the English language (verbally and non-verbally both).

· Kiswahili is an advantage.

· Travel within Tanzania and East Africa is a frequent requirement

· Well-organized

· Good time management skills

· Computer-literate, used to handling e-mails, Microsoft Office applications

· Enthusiastic team player

· Can start right away


Experience: Minimum 4 years’ experience in a 4 Star Hotel as a Sales Manager

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