Hotel Receptionist

Other Dar es Salaam District Dar Es Salaam
Details
Description

Salary Currency: Tanzanian Shilling

ONLY QUALIFIED CANDIDATES TO APPLY!. Must Have One Year + Or MORE Experience As A Hotel Receptionist At A Respectable Established Hotel In DSM!.

Qualifications:

– Solid written and verbal communication skills. Must be Fluent in English (WRITTEN and SPOKEN) as well as FULL command of the SWAHILI language.

– French is an asset

Minimum 1 year working experience as a Hotel Front-Office Receptionist in a “PAID” Full-Time role or equivalent (Vocational / field work experience is not accepted).

Strong working knowledge of MS-Office Suite is an asset (Word, Excel, PowerPoint, Access and Outlook).

– Basic knowledge of MS-Office Need NOT apply.

– Must have “working” experience with a PMS and hotel Keycard systems.

– Hands-on experience with office equipment (e.g. fax machines and printers)

– Professional attitude and appearance

– Ability to be resourceful and proactive when issues arise

– Excellent organizational skills

– Multitasking and time-management skills, with the ability to prioritize tasks

– High-Level Customer Service Attitude

– Post-Secondary degree/diploma; Hotel Management Diploma or Degree preferred

Job Responsibilities:

– Thorough entries into PMS

– Greet and welcome guests as soon as they arrive at the reception

– Follow strict Guest Check-in / Check-out procedures

– Daily Sales reporting with complete accuracy

– Update calendars, schedule bookings and meetings

– Answer, screen or forward incoming phone calls

– Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

– Provide basic and accurate information in-person and via phone/email to guests

– Receive, sort and distribute daily mail/deliveries

– Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

– Order front office supplies and keep inventory of stock

– Keep updated records of office expenses and costs

– Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

ONLY QUALIFIED CANDIDATES TO APPLY!. Must Have One Year + Or MORE Experience As A Hotel Receptionist At A Respectable Established Hotel In DSM!.

Apply for this job
Apply for this job through our partner BrighterMonday. Follow the link and complete your application. https://www.brightermonday.co.tz/listings/hotel-receptionist-vex49j
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