Hotel Business Development Manager

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Ilala, Kisutu Dar Es Salaam

A well-established City Hotel in Dar es Salaam is looking for an experienced Business Development Manager for their 3.5 Star, mid-size City Hotel with 91 rooms, 60 All Suites, 3 Restaurants, 3 modern Conference Halls and a modern coffee shop.

The suitable candidate will be taking full responsibility for the property's day to day business revenues (Income & Expenditure), budgets and profitability by effectively planning, leading, organising and controlling all aspects of the approved strategic plan, marketing, budgets, finances, standards and maintenance.


  • Negotiable
  • Performance-Based

Principal Responsibilities: To identify sales leads, pitch products and services to new Customers and maintain fruitful relationships with existing and new customers.

Job Specific Requirements:

  • Critical success factors of the Hotel and Industry
  • In-depth knowledge of Rooms Division and Food & Beverage Departments
  • In-depth knowledge of Yield and Revenue Management
  • Customer Service Soft Skills
  • Understanding of Hospitality Industry Ratio’s
  • Working knowledge of Human Resource Policies and Practices
  • Working knowledge of legislation applicable to the Hospitality Industry
  • Understanding of Marketing, Sales and channel principles and processes
  • Working knowledge of financial and administrative
  • Working knowledge of POS and PMS system
  • Basic understanding of IT, AV & Telecommunications software & hardware systems
  • Knowledge of Diverse Cultures - Previous experience within East Africa would be an advantage.

Job-Related Skills:

  • High degree of Sense of Ownership
  • Multicultural Skills
  • Problem-Solving Skills
  • Negotiating Skills
  • Interpersonal Skills ? Leadership Skills
  • Training & Coaching Skills
  • Numerical & Verbal Reasoning Skills
  • Communication skills (Written & verbal)
  • People Management Skills
  • High degree of Sense of Ownership
  • Multicultural Skills

Job Experience:

Minimum 3 to 10 years experience in a managerial position in the Hotel industry or any other sector that provides service. This position is also open for candidates without hotel backgrounds but is aspiring to develop a career in the hospitality industry. Preference will be given to applicants who exhibit positive attitudes in Customer service fraternity.


  • Bachelor of Business Administration
  • Diploma of Business Administration
  • Bachelor of Hotel Management
  • Bachelor of Hospitality or related field

Added Advantage Requirements:

  • Must be entrepreneurial and a self-starter who thrives on achieving exceptional results

  • Must be a Business oriented candidate

  • Ability to instil professional discipline among team members

  • Must be independent in thinking

  • Ability to forecast market conditions and strategically develop a business plan accordingly

  • Must be detail-oriented and deliver outstanding Customer service, and maintain an immaculate property

  • The ability to be a great leader and motivate a team

  • Can develop and sustain a pleasant service culture with USPs (Unique Selling Propositions)

  • Ability to manage a flexible schedule aligned to Customer needs

  • Ability to influence commitment to organisational goals

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Interested candidates should send their applications With the following attachments:

  • Application Letter
  • Curriculum vitae
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