Executive Leadership Opportunity in Tanzania
People Project Co. is recruiting on behalf of a leading organization in Tanzania's manufacturing and consumer products sector seeking an experienced Head of Business – Value-Added Services (VAS) to drive business growth, profitability, commercial strategy, operational excellence, and customer satisfaction.
This senior leadership role offers full Profit & Loss (P&L) accountability and oversight of business development, procurement, operations, technical service delivery, and customer relationship management. The successful candidate will lead strategic initiatives that enhance operational efficiency, market penetration, and long-term business sustainability.
Position Overview
Job Title: Head of Business – Value-Added Services (VAS)
Location: Dar es Salaam, Tanzania
Recruitment Agency: People Project Co.
The role requires a commercially driven professional capable of managing growth initiatives, supplier relationships, service delivery operations, and revenue-generating business units while maintaining customer service excellence.
Key Responsibilities
Commercial Leadership & Business Development
- Develop and execute commercial strategies that drive sustainable revenue growth.
- Identify and pursue new business opportunities across corporate and retail segments.
- Manage strategic customer relationships and negotiate commercial agreements.
- Lead and mentor the sales team to achieve growth targets.
- Increase market penetration and customer retention.
- Collaborate with marketing teams on campaigns and promotional initiatives.
Operations & Service Excellence
- Work closely with operations teams to ensure effective service delivery.
- Support preventive maintenance and emergency response activities.
- Ensure quality, safety, and customer service standards are maintained.
- Drive continuous operational improvement initiatives.
Technical Leadership
- Develop operational and project budgets.
- Build expertise in beverage solutions, vending systems, and water treatment technologies.
- Provide technical guidance to field teams.
- Support training and capability development programs.
Governance & Compliance
- Maintain asset registers and equipment tracking systems.
- Ensure inventory and maintenance documentation is accurate and audited.
- Implement governance frameworks that improve transparency and cost control.
- Ensure adherence to company policies and operational standards.
Customer Relationship Management
- Build strong relationships with key corporate clients.
- Conduct market research and customer satisfaction assessments.
- Monitor industry trends and competitor activity.
- Act as the primary escalation point for customer service matters.
Qualifications
Education
Applicants should possess:
- Bachelor's Degree in Business Administration, Engineering, Supply Chain Management, Marketing, or a related discipline.
- MBA or postgraduate qualification will be an added advantage.
- Advanced proficiency in Microsoft Excel and financial reporting tools.
Experience Required
Candidates should have:
- Minimum 5 years of progressive experience in commercial, operations, or business leadership roles.
- Proven success managing both sales and operational functions.
- Demonstrated business development and revenue growth achievements.
- Experience in procurement, supplier management, and inventory planning.
- Experience in FMCG, beverage solutions, vending equipment, water treatment, engineering services, hospitality, or B2B equipment sectors.
- P&L management experience is preferred.
Desired Skills and Competencies
- Commercial and financial management
- Sales strategy and key account management
- Demand forecasting and inventory planning
- International procurement and supplier management
- Business analytics and reporting
- Strategic thinking and commercial acumen
- Negotiation and influencing skills
- Cross-functional leadership
- Equipment lifecycle management
- Knowledge of beverage systems and water treatment technologies
- Develop and execute commercial strategies that drive sustainable revenue growth.
- Identify and pursue new business opportunities across corporate and retail segments.
- Manage strategic customer relationships and negotiate commercial agreements.
- Lead and mentor the sales team to achieve growth targets.
- Increase market penetration and customer retention.
- Collaborate with marketing teams on campaigns and promotional initiatives.
- Work closely with operations teams to ensure effective service delivery.
- Support preventive maintenance and emergency response activities.
- Ensure quality, safety, and customer service standards are maintained.
- Drive continuous operational improvement initiatives.
- Develop operational and project budgets.
- Build expertise in beverage solutions, vending systems, and water treatment technologies.
- Provide technical guidance to field teams.
- Support training and capability development programs.
- Maintain asset registers and equipment tracking systems.
- Ensure inventory and maintenance documentation is accurate and audited.
- Implement governance frameworks that improve transparency and cost control.
- Ensure adherence to company policies and operational standards.
- Build strong relationships with key corporate clients.
- Conduct market research and customer satisfaction assessments.
- Monitor industry trends and competitor activity.
- Act as the primary escalation point for customer service matters.
- Commercial and financial management
- Sales strategy and key account management
- Demand forecasting and inventory planning
- International procurement and supplier management
- Business analytics and reporting
- Strategic thinking and commercial acumen
- Negotiation and influencing skills
- Cross-functional leadership
- Equipment lifecycle management
- Knowledge of beverage systems and water treatment technologies
- Bachelor's Degree in Business Administration, Engineering, Supply Chain Management, Marketing, or a related discipline.
- MBA or postgraduate qualification will be an added advantage.
- Advanced proficiency in Microsoft Excel and financial reporting tools.
Vacancy title:
Head of Business – Value-Added Services (VAS)
[Type: FULL_TIME, Industry: Human Services, Category: Management, Business Operations, Sales & Retail, Manufacturing & Warehouse, Installation, Maintenance & Repair, Customer Service]
Jobs at:
People Project Co. Limited
Deadline of this Job:
Wednesday, September 23 2026
Duty Station:
Dar es Salaam | Dar es Salaam
Summary
Date Posted: Monday, August 24 2026, Base Salary: Not Disclosed
JOB DETAILS:
Executive Leadership Opportunity in Tanzania
People Project Co. is recruiting on behalf of a leading organization in Tanzania's manufacturing and consumer products sector seeking an experienced Head of Business – Value-Added Services (VAS) to drive business growth, profitability, commercial strategy, operational excellence, and customer satisfaction.
This senior leadership role offers full Profit & Loss (P&L) accountability and oversight of business development, procurement, operations, technical service delivery, and customer relationship management. The successful candidate will lead strategic initiatives that enhance operational efficiency, market penetration, and long-term business sustainability.
Position Overview
Job Title: Head of Business – Value-Added Services (VAS)
Location: Dar es Salaam, Tanzania
Recruitment Agency: People Project Co.
The role requires a commercially driven professional capable of managing growth initiatives, supplier relationships, service delivery operations, and revenue-generating business units while maintaining customer service excellence.
Key Responsibilities
Commercial Leadership & Business Development
- Develop and execute commercial strategies that drive sustainable revenue growth.
- Identify and pursue new business opportunities across corporate and retail segments.
- Manage strategic customer relationships and negotiate commercial agreements.
- Lead and mentor the sales team to achieve growth targets.
- Increase market penetration and customer retention.
- Collaborate with marketing teams on campaigns and promotional initiatives.
Operations & Service Excellence
- Work closely with operations teams to ensure effective service delivery.
- Support preventive maintenance and emergency response activities.
- Ensure quality, safety, and customer service standards are maintained.
- Drive continuous operational improvement initiatives.
Technical Leadership
- Develop operational and project budgets.
- Build expertise in beverage solutions, vending systems, and water treatment technologies.
- Provide technical guidance to field teams.
- Support training and capability development programs.
Governance & Compliance
- Maintain asset registers and equipment tracking systems.
- Ensure inventory and maintenance documentation is accurate and audited.
- Implement governance frameworks that improve transparency and cost control.
- Ensure adherence to company policies and operational standards.
Customer Relationship Management
- Build strong relationships with key corporate clients.
- Conduct market research and customer satisfaction assessments.
- Monitor industry trends and competitor activity.
- Act as the primary escalation point for customer service matters.
Qualifications
Education
Applicants should possess:
- Bachelor's Degree in Business Administration, Engineering, Supply Chain Management, Marketing, or a related discipline.
- MBA or postgraduate qualification will be an added advantage.
- Advanced proficiency in Microsoft Excel and financial reporting tools.
Experience Required
Candidates should have:
- Minimum 5 years of progressive experience in commercial, operations, or business leadership roles.
- Proven success managing both sales and operational functions.
- Demonstrated business development and revenue growth achievements.
- Experience in procurement, supplier management, and inventory planning.
- Experience in FMCG, beverage solutions, vending equipment, water treatment, engineering services, hospitality, or B2B equipment sectors.
- P&L management experience is preferred.
Desired Skills and Competencies
- Commercial and financial management
- Sales strategy and key account management
- Demand forecasting and inventory planning
- International procurement and supplier management
- Business analytics and reporting
- Strategic thinking and commercial acumen
- Negotiation and influencing skills
- Cross-functional leadership
- Equipment lifecycle management
- Knowledge of beverage systems and water treatment technologies
Work Hours: 8
Experience in Months: 60
Level of Education: bachelor degree
Job application procedure
Application Link: Click Here to Apply Now
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