GRADUATE TRAINEE – CUSTOMER SERVICE job at TOTALENERGIES

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Overview
Job Category: Internships/ Trainees
Job Type: Full-Time
Deadline of this Job:  26 October 2021  
Duty Station:  Dar es Salaam
Posted: 12-10-2021
Requirements
Job Description

Vacancy title:
GRADUATE TRAINEE - CUSTOMER SERVICE

[ Type: FULL TIME , Industry: Marketing, Sales and Service , Category: Sales & Retail ]

Jobs at:

TOTALENERGIES

Deadline of this Job:
26 October 2021  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Tuesday, October 12, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job Description
• HSEQ: Respect of the Golden rules and all the HSE rules and standards of TOTAL by all the staff, contractors, customers…
• Receive and process fuel orders
• Ensure customer orders are executed and delivered on time as per D+2 procedure.
• Prepare and submit customer statements immediately after every end of month.
• Reconcile customer accounts whenever necessary.
• Follow-up the payments and ensure credit customers are within terms.
• Follow-up the opening of new customer accounts.
• Follow-up reversals, debit/credit notes for customers whenever necessary.
• Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
• Participate in any marketing activity that improve the sales and profitability of the company

Context and environment
• Understanding and follow up of procedures
• Undertaking client needs
• Understanding customer contracts and terms

Candidate profile
• University degree in Business Administration/Marketing/Engineering
• Minimum of two years work experience and preferably in petroleum industry
• Knowledge in MS Office package

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure

Apply here
https://krb-sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=30080&siteid=6558&PageType=JobDetails&jobid=1880289#jobDetails=1880289_6558  


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