Workshop Manager

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Kinondoni, Mikocheni Dar Es Salaam

We would like to inform you that one of our client in Southern Tanzania is looking for suitable candidates for the above position in their Auto Workshop


Manage all aspects and daily activities within the workshop
Ensure health and safety policies and procedures are actively followed and maintained at a high level.
Manage the operational aspects of the facility to drive improvement in service delivery.
Oversee the management of the team ensuring regular and clear communication is in place.
Ensure all the necessary equipment, resources and systems are in place.
Assist in ensuring that customer concerns / feedback are monitored, progressed and closed down
Monitor the performance and potential of the team and provide the direction, training and motivation necessary to secure their optimum commitment, competency and maximum efficiency
To develop, improve and maintain the documentation of every job.
To assist / supervised employees understand and observe company rules and regulations
Maintaining complete workshop related data, KPIs and MIS
Confer with customers and technicians to obtain descriptions of vehicle problems and to discuss work to be performed.
Estimate costs and time required for repair or maintenance of the vehicle.
Plan, organize and coordinate the day-to-day running of the garage, e.g. by writing work orders and by arranging for garage staff to perform necessary maintenance and repair work on vehicles.
Ensure that necessary spare parts, materials and equipment are available or obtainable at short notice.

Proven experience working in a similar Garage workshop or related field
Extensively demonstrated recent relevant work experience
Demonstrated high level written, verbal and interpersonal communication skills
Experience leading a team Customer service skills
High skills in leadership planning and organisation
Demonstrated commitment to a customer service culture and delivery of quality service
Knowledge of Workplace Health and Safety Legislation, Standards and Guidelines
Degree / Higher Diploma in Mechanical Engineering or related fields.

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The Tanzania Red Cross Society (TRCS) is a voluntary humanitarian organization established as an independent National Society (NS) by the Act of Parliament No. 71 of December 1962 and amended…
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