Social and Behavior Change Communication (SBCC) Specialist job at John Hopkins Centre For Comunication Programs

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Vacancy title:
Social and Behavior Change Communication (SBCC) Specialist

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Management ]

Jobs at:

John Hopkins Centre For Comunication Programs

Deadline of this Job:
13 May 2022  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Date Posted: Friday, May 06, 2022 , Base Salary: Not Disclosed

The Social and Behavior Change Communication (SBCC) Specialist will provide technical guidance and capacity strengthening to the project through the design and rollout of high-quality SBC interventions and provide technical guidance and capacity strengthening for SBC to the project. They should have extensive knowledge of SBC theories and approaches. Additional knowledge of behavioral economics and human-centered design (HCD) is desirable. This position role reports to the Director of SBC Design and Implementation and involves 40% in country travel.

Key Responsibilities & Tasks:
• Support the Director of SBC Design and Implementation and serve as the SBCC expert and technical authority.
• Work with the team members to conceptualize, design and implement SBC strategies and interventions.
• Participate in the development, review, pretesting, refinement, and finalization of SBC materials and tools including the design, planning, implementation, and monitoring of social and behavior change programming.
• Ensure SBC and demand creation activities are implemented in coordination and harmonization with the Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDEC), implementing partners, and other relevant stakeholders all levels.
• Help develop and facilitate a behavioural prioritization process together with the MOHCDEC, implementing partners and other relevant stakeholders to re-align with current messaging priorities.
• Work together with USAID Tulonge Afya to determine which existing SBC interventions should be continued and/or adapted under Breakthrough ACTION, and ensure a smooth transition in implementation between the two projects.
• Assist with the design and/or adaptation of quality, evidence-based SBC resources for use by service delivery partners in fixed and mobile sites, community partners, and civil service
• partners.
• Materials should reflect priorities outlined in SBC strategies and guidelines, meet the standards of National Programs, and emerge from a participatory process.
• Work with the Director of SBC Coordination and Capacity Strengthening to strengthen the capacity of government and partners to produce, disseminate, use and monitor the materials
• co-developed with Breakthrough ACTION Tanzania.
• Work together with the health area Program Officers (i.e., HIV/Tuberculosis; Family Planning and Maternal and Child Health; Malaria) to develop high-quality SBC programs promoting specific health areas, such as access and use of insecticide-treated nets (ITNs), as necessary.
• Co-develop provider behavior change initiatives that address identified barriers to service
• uptake, such as provider motivation, biases and/or client-provider interactions.
• Help develop and co-facilitate human-centred design processes, including discovery
• research, insights generation, ideation, prototyping, testing, and iteration.
• Support creative agencies and consultants to interpret insights from research, ideation
• sessions and other SBC and HCD processes in order to design materials, approaches
• and/or SBC interventions that respond to the needs of the intended audiences.
• Develop and implement an SBC capacity strengthening plan for Breakthrough ACTION
• staff, interns, IPs, MOHCDEC, CBOs and other project stakeholders in partnership with the
• SBC Coordination and Capacity Strengthening team.
• Review SBC information for feasibility and adherence to project objectives.
• Stay up to date on SBC trends and technical content in Tanzania and globally to provide
• specific direction and solutions to complex problems.
• Contribute towards quarterly reporting, annual work plan development, and budgeting for
• the Breakthrough ACTION Tanzania team.
• Ensure timeliness and high integrity of activity implementation in accordance with the work
• plan.
• Work together with the Monitoring, Evaluation, Research and Learning Manager and the
• Knowledge Management, Learning and Adaptation Specialist to monitor SBC and demand creation activities, document and share success stories and lessons learned, and make program adaptations based on the results.
• generate media briefs, reports, success stories, and other program documentation.
• Format, edit, and create documents and presentations as needed.
• Maintain frequent, open, ongoing communication with program team members in all locations (country and headquarters offices)
• Perform any other duties as assigned by the supervisor.

Minimum Qualifications:
• Bachelor's degree in mass communication, advertising, education, public health, social
• sciences or related field. Master’s degree preferred.
• A minimum of three (3) years of experience in a programming role with an international
• development organization.
• Previous experience of working for SBC/SBCC or health communication program is an
• added advantage.
• Strong knowledge of MOH structures at national, district, and community level.
• Tanzania national preferred.
• Oral and written fluency in English and Kiswahili.
• Knowledge, Skills and Abilities:
• Proficiency with design and presentation applications (i. e. Adobe Photoshop, Illustrator)
• Excellent organizational, communication, interpersonal, and collaboration skills.
• Previous experience working in social and behavior change communication
• Have a strong grasp of research methods and data analysis, both quantitative and
• qualitative.
• Ability to interpret research insights into design solutions and design improvements, with
• an understanding of user empathy, voice of the customer, and organizational context and
• constraints.
• Excellent organizational, communication, interpersonal, and collaboration skills.
• Ability to work in a fast-paced environment.
• Possession of excellent leadership skills to be used for consensus building and
• mentoring.
• Comfortable interacting with key stakeholders and acting as the voice of the customer.
• Self-starter that can work under minimum direction in a highly collaborative, team-based
• environment
• Has a passion for problem-solving and believing that all problems are solvable.
• Excellent written and verbal communication skills.

Work Hours: 8

Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
All candidates are encouraged to submit e-mail applications to:
[email protected]   with copies of current CV, cover letter and three professional
referees. Please indicate which position you are applying for in the subject line of the email.