Other Dar es Salaam District Dar Es Salaam

1. Regulator liaison, engagement and compliance

  • Act as single point of contact for any communication (queries, complaints, compliance)
  • Prepare and file quarterly and annual reports to TIRA as per compliance checklist and deadline to avoid fine
  • Prepare quarterly update highlighting positive developments, submitted alongside quarterly reports
  • Prepare and submit broker license application that meets all requirements
  • Update TIRA portal as required
  • Ensure that all communications sent to and received from TIRA are duplicated and stamped by TIRA to confirm receipt and filed in writing in our records
  • Remain updated on all changes in the requirements of the PO
  • Ensure The company is updated at all time about any changes in regulation (e.g. micro-finance Act, BoT) or any regulator’s requirements. Monitor key regulations such as general insurance, broker, micro-insurance acts.
  • Attend TIRA events
  • Keep updated on TIRA strategies and plans (e.g. Education strategy) and how The company can engage and participate
  • Build relationships with TIRA staff, incl. account manager, marketing director, director market dev & research, director surveillance and prudential, PA of Commissioner and Commissioner
  • Assist senior management team with preparing presentations and meetings, including regular performance updates
  • Assist with WP and Residence permit applications for foreign staff
  • Submit TIBA and IIT membership payments for annual registration
  • Engage with other stakeholders as per agreed with CM and contribute to update Tanzania stakeholder map
  • Including engagement with other relevant regulators (TCRA, BoT)
  • Manage an annual calendar with key relevant events for our client to attend or contribute to (e.g.: insurance day)
  • Support CM with any official communication translation (e.g. press release)
  • Meet with micro-insurance coordinator
  • Assist with product approval process as required
  • Preparation of TIRA audits
  • Monthly premium remittance with underwriters by 2nd week of the month
  • Submission and follow up on insurance claims by The company

2. Marketing

Assist with some of the marketing activities, including:

  • Organise BTL events (roadshows, claims events, field engagements with agents)
  • Event planning and implementation, coordinating closely with sales team
  • Procure and print marketing material. Manage material so that no material is lost or damaged and can be re-used for each event
  • Daily media review of social media/online (Google alerts) and print newspaper:
  • Any customer noise related to our products or our partners
  • Any developments in public health insurance (NHIF, CHF)
  • Competitors activities and new micro-insurance/mobile money product launches
  • Any event/news on insurance in general
  • Support marketing agency with management of The company’s Facebook page

3. Hospital network

  • Assist with launching partnership pilots

4. Reporting

  • Weekly team meeting presentation

5. Escalation

  • Immediately escalate to CM any compliance or reputation risks



  • Diploma in Insurance

Expertise and Experience

  • 2 years of experience in insurance
  • Share our passion and intrinsic motivation to deliver our organisation purpose and culture
  • Customer obsessed to deliver customer promises
  • Optimist and self-driven
  • Irreproachable professional integrity
  • Excellent communication, interpersonal, conflict resolution and management skills
  • Working knowledge of Excel


  • Written and Spoken English
  • Swahili

The purpose of the Principal Officer is to deliver excellent regulator liaison, engagement and compliance, as well as to some extent support some marketing and Hospital network activities

Apply for this job
Apply for this job through our partner BrighterMonday. Follow the link and complete your application.
Partagez et envoyez cette annonce à vos amis !
About FHI360 : FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions . Our staff includes experts in…