Customer Service Team Member job at KFC

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Vacancy title:
Customer Service Team Member

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

KFC

Deadline of this Job:
09 August 2022  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Tuesday, July 26, 2022 , Base Salary: Not Disclosed


JOB DETAILS:
Job Responsibilities:
• Responsible for the Customer Service experience in the restaurant by
• Ensuring that the environment is friendly, warm & inviting
• Proactive and solutions-oriented to surpass the customer’s service expectations
• Ensuring that engagement with the customer is authentic, friendly, high energy and engaging
• Executing duties with accuracy, speed and friendliness, including Kiosk interface
• Executing KFC health, safety and hygiene standards

Serving KFC products that meet the standards Matric
• Prefered training in Hospitality industry
• Minimum 1 year customer facing experience
• Passion for customer service

Competencies
• Ability to communicate in a clear, concise and friendly manner
• Strong interpersonal skills
• Confidence in a customer facing role
• Passion for customer service
• Display excellent listening and verbal skills
• Display excellent guest management skills
• Technically savvy to many various layers : kiosk, deliver, click and collect
• Maintain a high and positive energy
• Professionalism
• Ability to multitask
• Team Orientated
• High attention to detail
• Ability to stand/walk and stay focused and alert for extended periods of time
• Remain tactful when facing confrontational situation

Work Hours: 8


Experience in Months: 12

Level of Education:
Postgraduate Degree

Job application procedure
To apply follow this link