Senior Manager; Service Management Job at CRDB Bank Plc – Career Opportunity in Tanzania

Overview
Job Category: Banking/ Finance
Job Type: Full-Time
Deadline of this Job:  02 December 2020
Duty Station:  Tanzania
Posted: 25-11-2020
Requirements
Job Description

Vacancy title:
Senior Manager; Service Management

[ Type: FULL TIME , Industry: Banking , Category: Commercial Banks ]

Jobs at:

CRDB Bank Plc

Deadline of this Job:
02 December 2020  

Duty Station:
Within Tanzania , Dar es Salaam , East Africa

Summary
Date Posted: Wednesday, November 25, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Job Purpose
Oversee the delivery of CRDB ICT services to the Bank’s customers and internal users ensuring consistent high service performance and drive high levels of customer satisfaction, in line with IT Service Management System and Business Continuity Management System best practices. .

Key Responsibilities
ICT Service Continuity Management
• Ensure a robust and effective backup and restore capability exists to include on premise and cloud, covering all technology platforms including legacy systems where critical data is held.
• Ensure appropriate ICT Service Continuity issues & risks that could seriously impact the Bank are identified and closely managed.
• Define, document, obtain management approval for and lead the implementation of the Bank’s ICT Service Continuity Plan document including virus response and cyber-attack to ensure that the recovery objectives of the business can be achieved at all times.


Job Skills: Not Specified


Experience, Knowledge and Skills Requirements
• Bachelor degree in Computer Systems Technology or related academic field.
• 10 years’ experience working in a banking IT environment, four being in managerial position in IT service management.
• Business Continuity Management System and Service Management System Certification.
• PMP/PINCE 2, IT security, IT Risk or IT Audit audit e.g. CISA, CISM, etc Certifications.


Job Education Requirements: Not Specified


Job Experience Requirements: Not Specified


Work Hours: 8

 

Job application procedure
To apply please click here   

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